Peace of mind
Refund Policy
Damaged or wrong items
If your candle arrives damaged or you received the wrong item, message us within 24 hours of delivery with a photo or video of the item on WhatsApp (+91 96501 91161). We'll send a replacement or refund.
Non-returnable items
As candles are handmade and personal-use products, we can't accept returns for change of mind, used candles or custom/bulk orders.
Refund timeline
Approved refunds are processed to your original payment method within 5–7 working days.